By placing your order you indicate your agreement to abide by these terms
We ship all domestic orders via US Postal Service First-Class Mail which offers fast service across the USA.
Our shopping cart software will automatically show customers shipping costs based on order weight and ship-to country. Please use the shopping cart to determine your shipping costs.
Orders received by 10 AM Pacific time, Monday through Friday will ship the same business day.
When you successfully complete your online order, our system automatically emails you an order confirmation. Upon shipment you will be emailed another notification. If you do not receive these emails please check your “spam” folder, or log into your Relentless Improvement account and check the accuracy of the email address that you provided.
Once your order ships, it becomes your responsibility. If you desire your order to be insured, you MUST email us before placing it.
USA Orders (also US Territories, APO, FPO)
Order Value Shipping Charge
|Order Value||Shipping Charge|
|$50.00 and up||Free Shipping|
We ship worldwide, if our system lets you order, we ship to your country!
Our shopping cart software will automatically provide international customers shipping cost based on order weight and ship-to country. Please use the shopping cart to determine your shipping costs.
|Service Option||Estimated Delivery Time|
|First-Class Mail International®||10-14 days. NO tracking.|
**First Class International DOES NOT OFFER TRACKING**
Understanding and paying for any local taxes, duties, etc is your responsibility. We never assess any VAT taxes.
It is your responsibility to know what products are allowed to be shipped to your country. If you don’t order products that are not allowed in your country, then you will not be disappointed when your order is returned to us by your customs service.
If your order is confiscated by customs, or delivery is refused, we are not responsible and do not provide refunds.
Customs clearance on average takes from 1 day to 5 weeks. There is nothing either of us can do to affect this. Some countries are slower than others. Don’t panic.
Our customs declaration documents indicate our shipments as “Nutritional Supplements”, and match the invoiced dollar total. We will not falsify customs forms or invoices, please do not ask.