By placing your order you indicate your agreement to abide by these terms.
Our shopping cart software will automatically show customers shipping costs based on order weight and ship-to country. Please use the shopping cart to determine your shipping costs.
We ship all domestic orders via US Postal Service First-Class Mail which offers fast, trackable service across the USA.
Orders received by 2 PM Pacific time, Monday through Friday will ship the same business day.
When you successfully complete your online order, our system automatically emails you an order confirmation. Upon shipment you will be emailed another notification. If you do not receive these emails please check your “spam” folder, or log into your Relentless Improvement account and check the accuracy of the email address that you provided.
USA Orders (also US Territories, APO, FPO)
Order Value Shipping Charge
|Order Value||Shipping Charge|
|$100.00 and up||Free Shipping|
We ship worldwide, if our system lets you order, we ship to your country. Some countries have proven problematic over the years and if our system does not accept your Ship-To address we don’t ship there, sorry! (Brazil, Mexico, Russia, Germany, Iceland are blacklisted)
Our shopping cart software will automatically provide international customers shipping cost based on order weight and ship-to country. Please use the shopping cart to determine your shipping costs. All orders exceeding 3.2 lbs must ship via Priority Mail International.
|Service Option||Estimated Delivery Time|
|First-Class Mail International||10-14 Business days. General tracking.|
|Priority Mail International||6-10 Business days – Detailed tracking.|
Understanding and paying for any local taxes, duties, etc is your responsibility. We never assess any VAT taxes.
It is your responsibility to know what products are allowed to be shipped to your country. If your order is confiscated by customs, or delivery is refused, we are not responsible and do not provide refunds.
Customs clearance on average takes from 1 day to 5 weeks. There is nothing either of us can do to affect this. Some countries are slower than others.
Our customs declaration documents indicate our shipments as “Nutritional Supplements”, and match the invoiced dollar total. We will not falsify customs forms or invoices, please do not ask.